Blog
Why Your BSS Vendor Won’t Build AI-Native
20 October 2025 -
I spend my days watching the business support system (BSS) competitive landscape. Over the past few years, I’ve been tracking vendor AI announcements, analyst briefings, and strategic pivots—and they’re all executing the same AI playbook: bolt it on and call it innovation. I get why they’re doing it. It’s the fastest path to AI on...