Browse our treasure trove of podcasts, case studies and blogs to your heart’s content.
Podcast
25 June 2024 - Singtel, a leading MNO in AsiaPac, has a reputation for innovation. Anna Yip, CEO of business development and deputy CEO for Singapore, shares insights into the telco’s efforts to build new revenue, customer satisfaction, and subscriber loyalty.
Blog
12 March 2024 - Customer support is the first place to look when adding GenAI to your org. We set out to boost performance in this area, and today we handle 56% of queries with no human intervention. Here’s how we did it.
6 February 2024 - MVNO MobileX offers an AI-based tool that analyzes each subscriber’s usage and creates personalized plans for them. CEO Peter Adderton shares details about the company's plans for 2024, its deal with Walmart, and more.
23 October 2023 - Embracing AI, the public cloud, and Totogi's SaaS solutions can help MVNOs compete with big league MNOs.
17 October 2023 - Ninety percent of consumers are on mobile phone plans that aren’t a good fit. Stetson Doggett, founder of BestPhonePlans.net, lifts the curtain on why they’re overpaying, what prompts them to switch providers, and where they can look for better options.
Interview
21 February 2023 - An interview with Ahmed Khattak, founder and CEO of US Mobile, an MVNO built entirely on the public cloud. They discuss Ahmed's background and vision for US Mobile, the company's unique features, the benefits of building on the public cloud, and its underrated attribute.
14 February 2023 - These MNOs and MVNOs are using subscriber data, AI, ML, and the public cloud to deliver personalized experiences, proactive support, targeted offers and customer love to their subscribers.
7 February 2023 - Mobile World Congress is a must-attend event for telco industry leaders. Here’s the latest on what to expect at this year’s event, which starts on February 27.
