Part 1: Siebel vs. Salesforce
Who doesn’t love a great business story?! The battle for the CRM market waged between Siebel and Salesforce was epic. And the objections Salesforce overcame will sound totally familiar to you telco execs.
Spoiler alert! With Totogi’s Automatic Plan Design, you can reduce churn by up to 20%, attract up to 25% more subscribers, and boost ARPU growth by up to 15%.
Let me tell you about a great idea they have called “Automatic Plan Design”. Their system is based on the public cloud, which has the best artificial intelligence and machine learning tools. It understands your goals, knows your tariffs, plans, subscriber, and network data, and scans the competitor plans out there in the marketplace. Like magic, it recommends and can implement the optimal plans for you automatically.
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