Podcast

Ep 107 – 🧣Wrapping your head around Responsible AI🧣

January 20, 2025

This week’s guest

Ferry Grijpink

Partner McKinsey & Company

As artificial intelligence (AI) adoption accelerates across the telco industry, operators are grappling with a big challenge: how to empower employees with transformative AI tools while ensuring responsible use. For this episode, I’m talking with McKinsey & Company Partner Ferry Grijpink who leads the global consulting firm’s Center for Advanced Connectivity within the Technology, Media & Telecommunications Practice. As one of the authors of a recent report, Responsible AI: A Business Imperative for Telcos, he has ideas on how telcos can find the right balance between innovation and managing risk. Listen now to hear:

The definition of Responsible AI and how it comes into play for telcos [02:27];
How to balance responsible behavior with innovation [04:28];
Guidance on guardrails and policies that can encourage responsible use across your teams [08:58]; and
How organizations can track AI usage and cost [12:56].

Links and resources

Read McKinsey & Company’s recent report, Responsible AI: A Business Imperative for Telcos
Find out more about McKinsey’s Center for Advanced Connectivity
Ferry has been a guest on Telco in 20 two other times. Check out these great episodes for more of his valuable insights:
- Episode 83: Monetizing Network APIs
- Episode 45: Drumming up ways to increase ARPU with McKinsey
Ferry is famous for his scarves, but they can be hard to style. Check out this video on all the ways to tie a scarf.
My trademark: my Golden Goose sneakers! Don’t judge me on the cost; I save money by not buying heels! 👠 I’m partial to the Mid-Star; with their wingtip styling in the front, they qualify as business wear. Check them outI
Watch this episode on our YouTube channel.
You can find the episode transcript here.

Wanna talk AI and public cloud? Telco execs, set up a meeting with our team to learn how to tap the immense business value it can bring.

Guest bio

Ferry Grijpink leads the McKinsey Center for Advanced Connectivity within McKinsey & Company’s Technology, Media & Telecommunications Practice, and advises telecommunications companies on strategy, marketing, and operations, including mobile operators that are launching adjacent businesses in areas such as mobile health and money services. He also co-leads McKinsey’s research on deploying and commercializing next-generation infrastructures, such as fiber, mobile broadband, and 5G networks.

Follow DR

Have an idea for a Telco in 20 podcast guest or topic? Send it in!
Want to sponsor a podcast? Let us know
Follow Telco in 20 on X @TelcoIn20
Follow DR on X @TelcoDR

The Telco in 20 podcast is ranked in the top 5% of all podcasts globally by Listen Notes! 🎉 We’ve also won a 2024 MarComm Award and Hermes Award, and are recognized as a TeckNexus Top 12 Telco and Tech Podcast, Forrester Top 100 Channel Podcast and Feedspot Top 10 Telecom Podcast.

If you enjoy the podcast, would you leave us a review? It takes you seconds to do in your app and it really makes a difference in helping to convince hard-to-get guests. And I love reading your feedback and reviews!