Podcast

Ep 125 – What’s up with Totogi: The power of vertical AI (Michael Walker)

This week’s guest

Michael Walker

Enterprise AI Deployment Strategy Totogi

MIT research shows that 95% of enterprise AI projects fail, and the culprit is likely the daunting task of managing business context. When AI doesn’t understand the full picture of your business, it makes poor decisions and delivers disappointing results that leave operators questioning whether AI can deliver real value.

In this “What’s up with Totogi?” episode, I’m talking with Michael Walker, who leads enterprise AI deployment strategy at Totogi. He’s focused on what we believe is the right approach for telcos: vertical AI, built specifically for telcos, that understands the industry and your business from day one. We dive into why most telcos are experiencing “context chaos” with their AI deployments, how Totogi’s ontology approach eliminates the guesswork, and how our BSS Magic can turbocharge ancient legacy systems without expensive migrations, data aggregation, or swap offs.

Listen now to hear:

  • How context engineering makes AI work at scale [05:00];
  • How Totogi’s ontology framework manages context across thousands of AI agents without operational chaos [07:49];
  • Why you don’t need data lake migrations to make BSS Magic work [10:24]; and
  • A customer example of building a complex sales agent in just four weeks [13:09].

Links and resources

Wanna talk AI and public cloud? Telco execs, set up a meeting with our team to learn how to tap the immense business value it can bring.


Guest bio

Michael Walker leads enterprise AI deployment strategy at Totogi. He has extensive experience deploying enterprise AI solutions across industries including telecommunications, enterprise technology, automotive, and oil and gas. At Totogi, Michael leads the company’s BSS Magic initiative, helping telecom operators adopt AI at scale by leveraging BSS Magic’s universal ontology layer to accelerate transformation and unlock new business value.


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Podcast credits

  • Executive Producer and Host: Danielle Rios, TelcoDR
  • Senior Producer: Lindsay Grubb, TillCo Media
  • Senior Editor/Brand Manager: Alisa Jenkins, Springboard Marketing
  • Audio Editor: Andrew Condell
  • Supervising Producer: Amanda Avery
  • Associate Producer: Kriselda Dionisio
  • Music: Dyami Wilson

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