More Insights

Browse our treasure trove of podcasts, case studies and blogs to your heart’s content.

Danielle Royston at the DSP World Leader's Forum, Windsor
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Telco BSS AI and public cloud 2024 reading list

Blog

TelcoDR’s back-to-school reading list

27 August 2024 - Catch up on 2024’s top telco stories in AI, BSS, monetization, and more—relive the excitement or discover what you missed!

Telco in 20 BSS Trends John Abraham Appledore

Podcast

Ep 97 – The big trends in BSS with Appledore Research

20 August 2024 - John Abraham from Appledore Research discusses how vendors and operators are applying GenAI in their business, major BSS trends, and how the cost of AI can be justified by real business outcomes.

Telco in 20 Jaime Tatis TELUS

Podcast

Ep 96 – How TELUS turned its data swamp into an AI oasis 

6 August 2024 - Canadian telco TELUS is using AI to drive efficiency and innovation across its business. Chief Insights Officer Jaime Tatis shares key learnings and success stories from the company's transformation journey.

Blog

10 examples of how telcos are using AI (BESIDES customer support!)

30 July 2024 - With recent advances in AI, telcos can move far beyond customer support to put it to work in their orgs. Here are 10 examples of how operators are leveraging AI.

Blog

If you focus on business value, AI pays for itself

16 July 2024 - Think AI is too expensive for your org? Think again. When implemented strategically, AI can pay for itself.

Ali Hussein Kassim

Podcast

Ep 95 – African telcos: forge a new path!

9 July 2024 - Ali Talks Tech podcast host Ali Hussein Kassim and I explore how African telcos can capitalize on using the public cloud with older networks, how AI is poised to drive real change on the continent, and more.

Blog

Let freedom ring (and break free from your BSS vendor)

2 July 2024 - While many telcos fear hyperscaler lock-in, it's the legacy vendors that have them trapped. Here’s why and how to break free.

Telco in 20 Guest Anna Yip Singtel

Podcast

Ep 94 – Are you ready for Singtel?

25 June 2024 - Singtel, a leading MNO in AsiaPac, has a reputation for innovation. Anna Yip, CEO of business development and deputy CEO for Singapore, shares insights into the telco’s efforts to build new revenue, customer satisfaction, and subscriber loyalty.