Browse our treasure trove of podcasts, case studies and blogs to your heart’s content.
Blog
12 March 2024 - Customer support is the first place to look when adding GenAI to your org. We set out to boost performance in this area, and today we handle 56% of queries with no human intervention. Here’s how we did it.
Podcast
5 March 2024 - Last week I opened MWC’s second annual MVNO Summit with an epic talk about the AI-powered revolution in telco business support systems (BSS). We captured the talk on video, and I’ve turned it into this podcast.
22 February 2024 - MWC24 is finally here! Telco execs, here are five must-dos for your itinerary at the event.
20 February 2024 - New Zealand MNO 2degrees is tapping Totogi's multi-tenant charger to streamline MVNO onboarding and support, and to capture additional revenue.
12 February 2024 - AI will be everywhere at MWC 2024. There are companies doing AI right and others that are faking it. Check out the top ways to identify #fakeAI.
6 February 2024 - MVNO MobileX offers an AI-based tool that analyzes each subscriber’s usage and creates personalized plans for them. CEO Peter Adderton shares details about the company's plans for 2024, its deal with Walmart, and more.
30 January 2024 - The BSS landscape in telecom is a mess. But change is coming. Totogi is ready to break the mold by bringing together AI and the public cloud to save the day.
23 January 2024 - It’s been a year since the launch of the GSMA’s Open Gateway initiative. McKinsey & Company Partner Ferry Grijpink talks about the API economy and what operators need to do to monetize network APIs to their full advantage.
