More Insights

Browse our treasure trove of podcasts, case studies and blogs to your heart’s content.

Danielle Royston at the DSP World Leader's Forum, Windsor
Loading

Blog

The death of Amdocs

24 September 2024 - AI-generated enterprise software is becoming a reality, a breakthrough that is poised to transform telecom.

Telco in 20 Caroline Chappell ccsquared

Podcast

Ep 99 – Will TM Forum’s idea of interoperability really work?

17 September 2024 - TM Forum's Open Digital Architecture (ODA) and Open APIs hold promise for bringing vendor interoperability to telco BSS systems. Industry analyst and consultant Caroline Chappell discusses adoption obstacles, data layer harmonization, and more.

Blog

Getting AI right is hard 🚀

11 September 2024 - AI makes lots of things easier, but implementing AI itself? Hard. That’s why you need to apply first-principles thinking to get the job done right.

Podcast

Ep 98 – Safaricom: On the hunt for revenue 

3 September 2024 - Safaricom, the company behind Africa's mobile payment system M-PESA, is applying AI to create personalized offers, build a super app, and boost network efficiency. Its innovative approach could be the blueprint for telcos everywhere.

Telco BSS AI and public cloud 2024 reading list

Blog

TelcoDR’s back-to-school reading list

27 August 2024 - Catch up on 2024’s top telco stories in AI, BSS, monetization, and more—relive the excitement or discover what you missed!

Telco in 20 BSS Trends John Abraham Appledore

Podcast

Ep 97 – The big trends in BSS with Appledore Research

20 August 2024 - John Abraham from Appledore Research discusses how vendors and operators are applying GenAI in their business, major BSS trends, and how the cost of AI can be justified by real business outcomes.

Telco in 20 Jaime Tatis TELUS

Podcast

Ep 96 – How TELUS turned its data swamp into an AI oasis 

6 August 2024 - Canadian telco TELUS is using AI to drive efficiency and innovation across its business. Chief Insights Officer Jaime Tatis shares key learnings and success stories from the company's transformation journey.

Blog

10 examples of how telcos are using AI (BESIDES customer support!)

30 July 2024 - With recent advances in AI, telcos can move far beyond customer support to put it to work in their orgs. Here are 10 examples of how operators are leveraging AI.